Effective Date: November 1, 2026
This Privacy Policy explains how CBLIV collects, uses, stores, and protects personal information when you visit our website, contact us, request a quotation, discuss a glassware project, or otherwise interact with us.
In this Privacy Policy, “CBLIV,” “we,” “us,” and “our” refer to Sanhe Zhoucheng Firm, located in Sanhe, Hebei Province, People’s Republic of China.
CBLIV is a business-to-business glassware development, production follow-up, and export coordination partner. Our website is intended for business buyers, including brands, wholesalers, retailers, importers, and other commercial customers.
1. Information We Collect
We collect only information that is reasonably necessary to respond to business inquiries, discuss projects, prepare quotations, follow up on samples or orders, operate our website, and maintain our business relationship with you.
The information we may collect includes:
- Contact information: your name, work email address, company name, job title, phone number, country, or other business contact details that you choose to provide;
- Project information: product references, drawings, dimensions, quantities, packaging requirements, target markets, shipping details, specifications, images, files, and other information you send to us in connection with a project;
- Communication records: emails and other correspondence between you and CBLIV;
- Website usage information: limited technical and traffic information collected through cookies, analytics tools, and similar technologies, such as IP address, browser type, device information, referring page, pages viewed, and approximate location derived from IP address.
Our website inquiry form asks only for your name and work email address. Form submissions are sent directly to our work email inbox. We do not store inquiry form submissions in the website database, a form plugin, or another third-party form service.
2. How We Use Information
We may use the information we collect to:
- respond to your inquiry, request for quotation, or project discussion;
- prepare quotations, proforma invoices, samples, specifications, packaging information, and other project documents;
- communicate with you about product development, production follow-up, inspection, packaging, shipment preparation, or an existing order;
- maintain records of our business relationship and project history;
- operate, protect, improve, and understand the performance of our website;
- send occasional business updates, product news, or new-product recommendations;
- comply with applicable legal, accounting, export, customs, tax, record-keeping, or dispute-resolution requirements.
3. Legal Bases for Processing
Where the General Data Protection Regulation (“GDPR”), UK GDPR, or similar privacy law applies, we process personal information on one or more of the following bases:
- Pre-contractual steps and contract performance: where processing is necessary to respond to your request, prepare a quotation, discuss a project, or perform an order or other agreement with you;
- Legitimate interests: where processing is necessary for our legitimate business interests, including responding to commercial inquiries, maintaining business records, improving our website, protecting our systems, and sending limited business communications, provided that your rights and interests do not override those interests;
- Legal obligations: where processing is necessary to comply with legal, accounting, export, customs, tax, or other applicable requirements;
- Consent: where consent is required by applicable law, including for certain cookies, analytics technologies, or marketing communications.
4. Marketing Communications
We may send occasional low-frequency emails about CBLIV, relevant glassware products, new product developments, or business updates. We generally aim to send such communications no more than approximately once per month.
You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at sales@cbliv.com. Opting out of marketing communications will not affect necessary communications regarding an inquiry, quotation, active project, order, payment, shipment, or other business relationship.
Where applicable law requires consent before sending marketing communications, we will obtain that consent before sending them.
5. How We Share Information
We do not sell your personal information.
We do not share inquiry form submissions or project files with third-party form platforms. However, we may share limited information with trusted service providers where necessary to operate our business, including:
- email, website hosting, security, and technical support providers;
- website analytics service providers that help us understand website traffic and performance;
- logistics, freight, customs, inspection, payment, professional, or administrative service providers, where necessary for an active project or confirmed order;
- government authorities, customs authorities, courts, regulators, or other parties where disclosure is required by law or reasonably necessary to establish, exercise, or defend legal claims.
We require service providers to handle information only for the relevant service or purpose and subject to appropriate confidentiality and security obligations where applicable.
6. Cookies, Analytics, and Similar Technologies
Our website uses cookies, analytics code, and similar technologies to understand website traffic, improve website performance, protect the website from misuse, and understand which pages and content are useful to visitors.
These technologies may collect limited technical information, including IP address, browser type, device information, referring page, pages visited, time spent on pages, and similar usage information.
Where required by applicable law, we will request your consent before placing or using non-essential cookies, analytics technologies, or similar tracking technologies. You may withdraw or adjust your consent through the cookie settings available on the website.
Necessary technologies used for website security, functionality, or the storage of your cookie preferences may remain active where permitted by applicable law.
7. International Data Transfers
CBLIV is located in China. Information collected through our website, email communications, project discussions, and business records may be processed in China and, where relevant, in other countries in which our service providers operate.
Where personal information is transferred internationally, we take steps required by applicable law to protect that information, taking into account the nature of the transfer, the services involved, and the safeguards available.
8. Data Retention
We retain inquiry and project information for up to one year after our last meaningful communication with you, unless a longer retention period is necessary for an active project, confirmed order, legal obligation, accounting requirement, dispute, or other legitimate business purpose.
Where an inquiry develops into an order or ongoing business relationship, we may retain relevant records for as long as reasonably necessary to perform the agreement, comply with applicable legal and trade requirements, manage product history, or resolve disputes.
When information is no longer needed, we will delete it, anonymize it, or securely retain it only where required by applicable law.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to processing based on legitimate interests, including direct marketing;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- lodge a complaint with a relevant data-protection authority.
To exercise these rights, please contact us at sales@cbliv.com. We may need to verify your identity before responding to a request.
We will respond to privacy requests within the timeframe required by applicable law.
10. California Privacy Notice
If you are a California resident and applicable law applies to our processing of your information, you may have rights to know, access, correct, delete, or limit certain uses of your personal information.
We do not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising.
California residents may submit a privacy request by contacting sales@cbliv.com.
11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures include limiting access to business information to authorized personnel and using appropriate security practices for our website and work email systems.
However, no website, email system, or method of electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted to us over the internet.
12. Children’s Privacy
CBLIV’s website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or data-processing activities.
Any updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how we handle personal information, please contact:
Sanhe Zhoucheng Firm
CBLIV
Sanhe, Hebei Province, People’s Republic of China
Email: sales@cbliv.com